1 hour ticket response
We are focused on providing a quick and proper solution to each helpdesk ticket submitted by a user. Our qualified client service team members will examine your situation and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average ticket response time has proven to be 20 minutes.
A Topflight Technical Support Service
We have a team of web hosting support professionals who will be happy to reply to all your requests every time you require assistance. Almost all our client care staff members have lots of years of experience in the shared website hosting plans sector, so you can always count on rapid and appropriate answers to your queries.
An Easy–to–Browse Help Center
Built into the Control Panel is an intuitive Help Center, which includes different sources of information. You can browse through a regularly updated knowledgebase offering web hosting account management articles and website administration articles, check our instructional video tutorials or have a glance at the F.A.Q. library.