Customer Support Channels
A 1–hour Response Guarantee
Our user service team is taught to promptly care for all our shared website hosting plans users’ queries and information inquiries. Through our ticket system, it is also possible to submit your inquiry and a support crew member will likely go back to to you in only maximum one hour. Actually, practice shows that the common solution time frame is 20 minutes.
A Top–quality Support Service
Our technical support service is supplied by a crew of certified experts who definitely are prepared to reply to your inquiry as quickly as possible. You could speak with the tech support team team by opening a help and support ticket from your Control Panel or by submitting us an email message. On working days, you can also contact us on the phone or make use of the online chat service.
An Intuitive Help Section
Should you require support while working on your sites within the Control Panel, you are able to always click the Help control key and see your problem in the variety of posts that will pop up. We have also turned almost all posts into video lessons. The collection of training videos will show up if you pick the Videos key available on the top right.