Live Chat Support in Shared Website Hosting
As we believe that a lot of situations can be resolved when you speak with a live person, we supply a live chat service for all of our potential and active customers. The chat is available every single day and our customer care representatives will assist you with a wide range of questions and problems. In case you are not our customer yet, you can learn more about our shared website hosting plans and the web hosting environment in general so as to make sure that your sites will function efficiently on our servers. If you already have an account and you've got some questions or you experience any troubles with any of our solutions, you'll be able to get in touch with us through the live chat and we will provide the necessary details or help you troubleshoot the problem. You'll need to open a trouble ticket for certain problems that need more time or the expertise of a system administrator, still for a variety of standard problems you will get help on the spot.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we supply with all our semi-dedicated hosting plans, you'll be able to get the the right answers for any questions you may have or have a lot of problems taken care of rapidly. The service is available every single day, so you can contact a representative even on weekends and holidays. If you are unsure which package is better for your web sites or if our advanced cloud hosting platform covers some system requirements, you may join the live chat prior to purchasing anything. In case you're an active customer, you'll be able to find more details about account settings, billing issues along with a number of common technical issues you may encounter, for example when you cannot set up an e-mail account in a client on your computer system. The live chat will save you time and effort regardless where you are or when you contact us.