Installation and Troubleshooting in VPS Servers
The upgrade includes one hour of custom work on your web server, so in case you get any one of our VPS servers solutions, you'll be able to take full advantage of this service and have our admins do a variety of tasks which you are unable to do yourself or you simply have no time. They could install and set up any piece of third-party software for you in case the installation is complicated or they can troubleshoot any app that does not perform adequately for some reason. You'll be able to add the upgrade to your package as frequently as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left in your billing CP. Our Managed Services upgrade includes 30 minutes of custom work on your server as well, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. In case you need some custom work from our admins right after your web server is ready, you can order the upgrade during the server signup procedure, or if you need something to be executed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our admins on your machine, so in case you come across any difficulties to install a third-party software or some app gives errors and does not work the way it should, our experts shall assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.