If you get your own web server, you will have more independence in regards to what you'll be able to install and run when compared with a shared Internet hosting account. With a shared service, you have access simply to your own account, hence you're not able to install server-side software. Even though this is not a concern for the majority of script-driven apps, there are several that have specific requirements and need certain software to be present on the web server either for some additional functions or for them to work at all. In case you have experience, you'll not have any issues to run the machine, but if you don't, you may simply not have the competencies to handle everything and use the script apps which you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and aid you with any issues that you could come across.

Installation and Troubleshooting in VPS Servers

The upgrade includes one hour of custom work on your web server, so in case you get any one of our VPS servers solutions, you'll be able to take full advantage of this service and have our admins do a variety of tasks which you are unable to do yourself or you simply have no time. They could install and set up any piece of third-party software for you in case the installation is complicated or they can troubleshoot any app that does not perform adequately for some reason. You'll be able to add the upgrade to your package as frequently as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left in your billing CP. Our Managed Services upgrade includes 30 minutes of custom work on your server as well, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. In case you need some custom work from our admins right after your web server is ready, you can order the upgrade during the server signup procedure, or if you need something to be executed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our admins on your machine, so in case you come across any difficulties to install a third-party software or some app gives errors and does not work the way it should, our experts shall assist you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.